Capgemni Wins F&A Outsourcing Contract with Brazil’s Algar
French outsourcing giant Capgemini has won a US$53 million outsourcing contract with Brazilian business conglomerate Algar Group to provide finance and accounting services. This is the second major...
View ArticleFor Deborah Kops, Bringing US Jobs Back Onshore is a Social Mission
Liberty Source PBC, a newly established outsourcing firm based in Fort Monroe, VA, is not your average BPO provider. Founded by Deborah Kops, a veteran sourcing professional, Liberty Source seeks to...
View ArticleIntuit Acquires Brazil’s Accounting Software Vendor ZeroPaper
Intuit has agreed to acquire its Brazilian rival ZeroPaper in a deal that will give the U.S. accounting software vendor wide access to the lucrative market of small & medium-sized business clients...
View ArticleQ&A: New Arvato Executive Names Brazil as Hot Spot for F&A BPO
European outsourcing firm Arvato recently hired former Microsoft executive Edmund O’Brien to oversee the expansion of its operations in Latin America. The Gütersloh, Germany-based BPO provider, which...
View ArticleTMF Group Buys PricewaterhouseCoopers’ Brazilian BPO Unit
U.S. professional services firm PricewaterhouseCoopers (PwC) has sold its Brazilian outsourcing arm Apriori to the TMF Group, apparently to phase out BPO operations and focus on consulting services....
View ArticleReport: Supply Chain Management BPO Growing at 25 Percent
Back-office service in supply chain management (SCM) grew at a compound annual growth rate (CAGR) of 25% between 2010 and 2014, to reach US$1.2 billion, according to a study from Everest Group. The...
View ArticleBRQ Expands Latin American Operation with an Office in Chile
Brazilian information technology firm BRQ has expanded its footprint in Latin America with the launch of a delivery center in the Chilean capital of Santiago. In a statement, BRQ said it was drawn to...
View ArticleMid-sized US Cities Competing With Attractive Indian Outsourcing Locations
Many mid-sized U.S. cities are proving to be viable alternatives to Indian offshore locations for firms providing back-office services in finance and IT services, according to the latest research from...
View ArticleCITY PROFILE: Montevideo Sets Sights on Finance & Accounting Niche
Consistently ranked first among Latin American countries in The Economist Intelligence Unit’s Democracy Index, the Global Peace Index and the Prosperity Index, it is unsurprising that Uruguay is an...
View ArticleData Breach Contact Centers Thinking Dealing Customer Data
News broke last week of the largest data security breach known to date. According to Internet security firm, Hold Security, a Russian crime ring has stolen approximately 1.2 billion user name and...
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